Privacy Policy
Fan Jersey Guide · Legal
This policy explains what personal information we collect when you shop with us, why we collect it, and what rights you have. It was last updated in 2026.
In short
We collect only what we need to process your order and support you afterwards: your name, contact and delivery details, order history, and basic site analytics. We never sell your personal information. You can ask us to access, correct or delete your data at any time by emailing us.
Information we collect
- Order details: name, email, delivery and billing address, phone number where provided.
- Payment details: handled by our payment provider — we don't store full card numbers.
- Order history: what you bought, and any return or support requests.
- Site usage: pages viewed and basic device information, used to improve the store.
- Marketing: your email address only if you actively subscribe.
How we use it
- To process and deliver your order, and to send tracking updates.
- To handle returns, exchanges and support requests.
- To prevent fraud and keep the store secure.
- To send marketing email only where you've opted in — unsubscribe any time.
Sharing your information
We share your details only with the partners needed to run the store: our payment processor, shipping carriers, and email platform. They may use it solely to perform their service. We never sell your personal information. We may disclose it where required by law.
Cookies
We use cookies to keep your basket working, remember preferences and understand how the store is used. You can disable cookies in your browser, though parts of the checkout may not work as a result.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export the personal information we hold, and to object to marketing. To exercise any of these, email fanservicehub@outlook.com — we'll respond within a reasonable period.
Data retention and security
We keep order records as long as needed for tax, accounting and warranty purposes, and delete or anonymise the rest when it's no longer required. We use industry-standard safeguards, though no online service can be guaranteed completely secure.